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General information on how to stay safe, test sites, financial assistance, unemployment, donations, food, and other non-medical needs. Very sad. Earlier this week, Planet Princeton posted a story about a new chatbot feature that the New Jersey Department of Labor launched to answer commonly asked questions about unemployment. I also read that people who typically don’t qualify for unemployment like independent contractors in nj can apply for unemployment and will get denied in order to start the process for the 600$ from the fed. Tap below to … What is going on. If you are applying for financial assistance, a loan or declaring bankruptcy, you typically must show proof of income. Since mid-March, the NJDOL has received more than 1 million unemployment claims. I filed a claim but do not know if it went through and I may have made a mistake not claiming laid off due to covid 19. Many residents have complained that they still have not received benefits, that they were denied benefits, or that the New Jersey Department of Labor’s online portal keeps crashing or freezing. And that is not the issue for everyone. I understand how it is different information in two different areas.The system is screwed up and before we will get a check you will be homeless or you will not receive anything until the state start to open back up. The NJDOL said the feature engaged with approximately 50,000 user interactions during its first three days of operation — in turn freeing up time for agents to focus on more involved claims. The Caldwell man … You can’t get a person to speak to through mail or on the phone. New Jersey hired a call center to help manage the flood of questions coming in by phone, created how-to guides in several languages for claiming benefits and added a chatbot … “Many who are calling or emailing can find the answers to their questions on our website. It started paying out for the week of March 29. COVID-19 Information Hub. First different days one says call another days online. Most folks are getting it 3-4 days after they get their regular unemployment payment. To Answer Customers’ Unemployment Questions TRENTON —  In an ongoing commitment to enhance customer service during a time of historically high volume, the New Jersey Department of Labor and Workforce Development (NJDOL) has launched a chat feature, or “chatbot,” on its website to answer customers’ unemployment questions. Is there any proven strategy for getting through to a live agent? My problem is I don’t understand why I am not receiving the $600 pandemic money since I do have a qualifying claim at least that money would bring me up to what I normally make weekly before taxes. I got payment for the past two weeks now all of a sudden it says it cant be processed and that i NEED to talk to a representative. Hasn’t been able to put in claim even though he was approved since April need help with a real person not a machine. Lets see who will not be getting my vote next term. 8 weeks is more than enough time to have had the “anomalies” worked out. The feature simulates a human text response to provide answers to the 20 most frequently asked questions related to unemployment benefits. I need help finding out why my claim is not payable at this time, This isn’t any good for someone who needs to talk with someone my son applied april 1 and it said he needed to talk to a representative i still cant believe if you call at 8 am it tells you that everyone is busy call back tomorrow are they just not taking any calls and if they are not then why are they telling people they have to speak with someone being patient dosent feed your family unless Murphy is giving out personal loans from his pocket some people live week to week and have no savings being patient dosent feed you. It’s not a chat that will help me! Every week I get claim not payable at this time. As states look at slowly reopening, some residents are still waiting for financial relief. The chatbot was developed in partnership with the New Jersey Office of Innovation and uses Google technology. Hundreds of thousands of New Jersey workers are waiting for unemployment checks to help cover wages they lost when businesses closed to stop COVID-19. Return to nj.gov. Why does it seem that other countries seem to be more organized than the United States during this pandemic? Amazon has a chat system where you are speaking to live person depending on your question the first representative could of help you. The new law that was signed March 27 th can provide assistance to many NJ workers impacted by COVID-19. NEW JERSEY – In an ongoing commitment to enhance customer service during a time of historically high volume, the New Jersey Department of Labor and Workforce Development (NJDOL) has launched a chat feature, or “chatbot,” on its website to answer customers’ unemployment questions. This problem needs to be addressed. The chat box can’t answer the questions I have. I’M ONE OF THE HARD WORKING PEOPLE THAT IS ALSO HAVING A HARDSHIP WAITING ON MY BENEFITS FOR 6 WEEKS NOW??????????????? That’s what the State’s Governor, Phil Murphy, apparently meant today, when he said at a press conference that the State needed volunteers who with “Cobalt” computer skills to help fix 40-year-old-plus unemployment insurance systems that are currently overwhelmed as a result of COVID-19-related job losses. Ui can be set up the same way if it a frequently asked it can be a chatbot. Maybe Mr. Asaro-Angelo should put more effort into that. In its first three days of operation, there were 50,000 interactions with the chat feature. Verification of income is one of the reasons that a person receiving unemployment in New Jersey can have for wanting to see a statement. This new feature points them in the right direction to find the answer quickly.”. He also states they dont have enough staff they have to be vetted proplerly Understandable, but you had staff members that are vetted and qualified to perform the job that can take care of the calls that needs a representative at least. For unemployment on the 18th of same month. It is unacceptable that this is even happening; that anyone is not receiving their unemployment. My hours were cut by 50% but since I was a student in the last 18 months My weekly benefit is $9 less then my pay before taxes so when I certify the system tells me I’m In eligible. The phone lines should only be accessible to applicants who have waited more than 2 months (Me; initial claim date: 03/10/2020) I need help I try to claim I cant it say I need to talk to customer service person . I’ve now gone almost 2 months without receiving my benefits and I’ve been approved since 3/22/2020, why haven’t I received my benefits yet?? I’ve now gone almost 2 months without receiving my benefits and I’ve been approved since 3/22/2020, why haven’t I received my benefits yet?? (24/7) Call (Medical COVID-19 Questions): 1-800-962-1253. The chat is useless… It doesn’t help or fix any problem on the applicant’s end. I wish I could find the piece I read, I believe it was from a government site. A chatbot can help people resolve there issues for those that need to speak to a representative if you set it up that way. It’s just the same information already emailed to me. We need your help NOW !! Estimates produced by the U.S. Bureau of Labor Statistics indicate that total nonfarm wage and salary employment in New Jersey increased by 7,100 in November to reach a seasonally adjusted level of 3,896,300. New Jersey. It’s easy to tell people to be patient when you’ve never experienced genuine financial related stress. I thought he was going to be really good for the state but apparently I was wrong so Murphy needs to do something And needs to do it fast there’s a lot of people that are going to lose their homes and can’t even feed there children .in this state one of the richest states in the country we pay high taxes and we have good support most of the time from this great state of nj.that i love. I am a gig worker and i have not received my retroactive funds and no PUA of $600. How are you suppose to care for your family in these trying times. The week what can I do, I have open a Claim March 22 was approved and was told I was going to get money put on my BOA account I finally got the card on Monday been calling every day cannot get through money is not posted then I tried to claim for April 25 I may have made a mistake it’s showing that my last payment was on the 25th and I cannot claim and I am wondering what to do now this is ridiculous and I’m way in almost 8 weeks and not a dime please get back to me. I need a real person ‍♀️, Its B.S.! I have called a lot and sent email asking for help. This new feature points them in the right direction to find the answer quickly.”. Now eligible workers can get a total of 59 weeks of benefits. Search by name, legal topic, and/or location, to find the legal counsel that is right for you. New Jersey workers who lost their jobs or hours due to COVID-19 are expected to be able to start collecting an extra $300 a week of federal unemployment benefits the week of … The New Jersey Manufacturing Extension Program was one of nine organizations nationally that were recognized earlier this month by the U.S. Department of Labor... As the director of the Division of Infectious Diseases at AtlantiCare Regional Medical Center in Galloway Township, Dr. Manish Trivedi is someone who has... All tolls at the Holland Tunnel are now being collected electronically under a modern toll system that made its debut Wednesday morning, according to... Labor Dept. I understand there’s a lot of people that are unemployed now because of this pandemic but I think eight weeks two months is long enough for a state to be able to straighten this out. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact NJ Unemployment in an easy-to-use summary, as well as a full comparison of the 5 ways to reach NJ Unemployment, compared by speed and customer recommendations. To learn more, visit www.njfamilycare.org; For more information on health insurance options, and to see if you qualify for financial help to lower the cost of a plan, visit Get Covered New Jersey. ..smh. Hundreds of thousands of people haven't received unemployment checks in New Jersey. I applied 3/19/2020. launches online chatbot for most asked unemployment questions, New Jersey Department of Labor & Workforce Development, Education Commissioner Repollet to become Kean U. president, Malbek closes $3M in growth funding from Osage Venture Partners, Bye-bye, toll booths: Port begins all-electronic collection at Holland Tunnel, Executive Moves: Jefferson Health, Larken Assoc. Robert Asaro-Angelo: The $600 is for anybody who is receiving unemployment benefits. I been out of work since March 13 and i had apply for my benefits in April so i want to know why it keep saying pending. Everyone who has posted a comment on this subject is absolutely correct and completely justified in their frustration. TRENTON, N.J. — New Jersey's Department of Labor has now received 1,018,785 applications for unemployment benefits in the seven weeks since the coronavirus pandemic began. So, if you’re getting unemployment benefits, this $600 will be additional to that. Seems like there is no logistical reasoning on how they handle this “unprecedented” amount of applicants. There are people losing their homes and who cannot feed their children. The chatbot … Businesses across New Jersey need thousands of workers for immediate hire. application date march 22 2020 and still nothing. Never received payment for. New Jersey Unemployment. So far, it has distributed $1.9 billion in income-supplementing benefits as of May 2 to more than 700,000 collecting benefits. Then it says to speak to an agent!!??. Have not received anything. It’s actually penalizing people that are working part time and the people that aren’t working at all are making more money staying home then they did when they actually worked. What do I do to qualify for federal Pandemic Unemployment Assistance. Maybe they should be extending the phone hours, temporarily, until these issues have been handled for people because 8:30a-4:30p is not enough. Find Employment Law - Individuals Lawyers in Chatham, NJ Welcome to the U.S. News Lawyer Directory – powered by Best Lawyers ®. NJ Unemployment Claims Hit 1M; Delays Persist - Toms River, NJ - People who are eligible for the 13-week federal extension of exhausted unemployment benefits will … … As thousands of Illinoisans continue to file for unemployment benefits during the coronavirus pandemic and swamp state call centers, a local nonprofit has created a virtual chat bot … The user is on notice that neither the State of NJ site nor its operators review any of the services, information and/or content from anything that may be linked to the State of NJ site for any reason. The Texas Workforce Commission launched an online, automated virtual assistant to help manage the surge in unemployment benefit claims. The chatbot was developed in partnership with the New Jersey Office of Innovation and uses Google technology. I received unemployment instructions in mail saying I could start claiming benefits on 4/1/2020. Yes my name is constance jones and I have been calling since March ..I received my last check at the end of April and I have been calling in but I still don’t see any money on my card yet it said I well get credit for the weeks I have been calling in ..and it said I need to speak to agent ..but I have been calling every day all day and I’m not get any answer ..I have send email talked to a unemployment lawyer . He says there are people talking to agents about general information?! The unemployment rate in New Jersey peaked in June 2020 at 16.8% and is now 8.6 percentage points lower. When I claim over the phone it say I have to talk to a representative but it’s nobody to talk to. Example. Every week now I certify I expect to see previous weeks and I can” see it . I need unemployment to resubmit the email for adjudication that sent me, it expir... Do you have a customer issue as well? And NOW I HAVE NO MONEY FOR FOOD MY CHILD AND PARENTS . New Jersey American Water acquires Roxbury Water Co. Amazon to open new delivery station in Kearny. How do I sign up for PUA…Pandemic Unemployment Assistance, Be approved since April 4 have not been able to file weekly benefits It’s say,s need to talk to a repensintave well good luck with that I have used up most of my savings nobody to talk to sent 30 emails I’ve even wrote a letter. Get it together US government. The Department of Labor launched a chat bot on Friday designed to help the deluge of workers who haven’t been able to get in touch with the agency about their unemployment … Sorry, your blog cannot share posts by email. This top doc was eager for any COVID vaccine — but was thrilled to... NJMEP is 1 of 9 recognized nationally by DOL for development of top-level apprenticeship... Infectious disease expert concerned about overconfidence, preaches continued vigilance. Do something now Phil.you are this states leader.we are the people who supported you and elected you our governor. When you go directly to the myunemployment.nj.gov site, the chatbox is in the lower right corner of your screen. to make things right? How do I reset my pin? Help what does not payable at this time mean!!!!!!! I agree my brother tried to claim his benefits today and the system told him he did not have a claim and told him to file a claim, so he went back in the system to file again. Like everyone else commenting on this blog, I too I’m having a difficult time collecting. Return to nj.gov. This FAQ provides general answers to most commonly asked questions regarding unemployment insurance (UI) and the COVID-19 pandemic. Don’t lie, man up. and more, Imperial Dade acquires Ga.-based distributor of janitorial supplies, Hainesport lab supply company wins SBA subcontracting award, Our favorite (Jersey) things: Our interviewees tell us what they would do if they were Business Czar for the day, ROI-NJ presents ‘The Interview Issue,’ our annual Q&As with some of N.J.’s most important influencers, Murphy to Trump: Sign the stimulus bill — then search for more money. Not share posts by email not to give you all the unemployed their... Not solved it say i need to talk to anyome have the issue where it from! Will help me the email for adjudication that sent me, it distributed. Out for the week of March 29 specific situation, its B.S. Jersey includes the following metropolitan for. ’ s nobody to talk to anyone do you have applicants that has been waiting for 2 months to benefits! Anyome have the issue where it was deposited a day before my regular unemployment compensation have families feed. 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